Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Order Processing Update
We are currently experiencing a high volume of orders. Please allow an additional 3-4 days for order processing during this busy period.
Thank you for your patience and understanding. We’re working hard to get your orders to you as quickly as possible!
Synclogic Connection
Synclogic Connection
If you use the Shopify platform, you can install the SyncLogic app to connect with our store. Go to the Shopify app store and search for SyncLogic. This app is only available for customers who have spent $5000 or more in total accumulated orders with our store. Once you reach this spending threshold, please send an email titled "SyncLogic Request" with your business name and Honeydew account email to service@honeydewusa.com to connect with Honeydew.
How SyncLogic Works: When you receive orders from your customers on your website, you'll receive a draft order email with an invoice from us. Simply fill in the customer's shipping address and make payment. We'll fulfill the order, remove the invoice, and send the product directly to your customer.
Sync Setting Steps:
- Visit the SyncLogic settings page on the DESTINATION shop and turn off anything you don't want to be synced.
- If the source shop is in a different language, reach out to us by clicking the "Help" button for assistance turning off options before proceeding.
- Don't forget to save your settings.
- Create a new subscription to a connection.
- Add the connection code.
- Choose your connection type.
- Choose your unlink behavior.
- Choose optional field transformations to adjust the price on sync.
- Click "Connect."
- Orders from SyncLogic will automatically be recognized as drop shipping orders, so there's no need to leave "drop ship" notes.
- Please make sure to change the price that shows on your storefront. New account approval may take 2-3 business days.
- New arrivals may take 5-7 days to show up in SyncLogic.
- Items with inventory less than 5 per size won't be published through SyncLogic.
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