Shipping policy
Shipping and turnaround times:
- Standard shipping (via USPS or FedEx ground) generally takes 3-6 days to deliver
- Upgrade options available for faster shipping speed (USPS priority 3 Day or Next Day)
- Packages ship every weekday (Monday through Friday)
- Drop shipping charges the same based on the order amount.
Standard shipping takes 3-6 days. Upgrade options for faster shipping are available. Packages ship every weekday. Drop shipping charges are the same based on the order amount. Use the Shipping Cost Calculator on our website for exact charges.
Domestic (USPS first-class package):
- $0.00–$19.99: $5.99
- $19.99–$29.99: $6.99 USD
Ground Shipping (4-6 business days):
- $30.00–$59.99: $9.99 USD
- $60.00–$199.99: $15.00 USD
- $200.00–$399.99: $20.00 USD
- $400.00–$699.99: $25.00 USD
- $700.00–$999.00: $30.00 USD
- $999.00 and up: Free
USPS Priority (3-4 days):
- $40.00–$99.99: $19.99 USD
- $100.00–$200.00: $29.99 USD
- $200.00–$300.00: $39.99 USD
- $300.00–$400.00: $49.99 USD
Express - 3 days:
- $1.00–$199.99: $35.00 USD
- $200.00–$299.99: $45.00 USD
- $300.00–$399.99: $60.00 USD
- $400.00–$499.99: $70.00 USD
- $500.00–$599.99: $80.00 USD
- $600.00–$699.99: $90.00 USD
- $700.00–$799.99: $100.00 USD
- $800.00–$899.99: $110.00 USD
- $900.00–$999.99: $120.00 USD
- $1,000.00–$1,199.99: $130.00 USD
- $1,200.00–$1,399.99: $140.00 USD
- $1,400.00–$1,599.99: $150.00 USD
- $1,600.00–$1,799.99: $160.00 USD
- $1,800.00–$1,999.99: $170.00 USD
Express Next Day:
- $0.00–$199.99: $80.00 USD
- $200.00–$299.99: $90.00 USD
- $300.00–$399.99: $120.00 USD
- $400.00–$499.99: $135.00 USD
- $500.00–$599.99: $155.00 USD
- $600.00–$699.99: $175.00 USD
- $700.00–$799.99: $185.00 USD
- $800.00–$899.99: $195.00 USD
- $900.00–$999.99: $210.00 USD
- $1,000.00–$1,199.99: $225.00 USD
- $1,200.00–$1,399.99: $240.00 USD
- $1,400.00–$1,599.99: $255.00 USD
- $1,600.00–$1,799.99: $270.00 USD
- $1,800.00–$1,999.99: $285.00 USD
AK, HI, PR, VI: United States (4 of 62 states), Canada (Ground Shipping):
- $1.00–$299.99: $40.00 USD
- $300.00–$499.99: $60.00 USD
- $500.00–$699.99: $80.00 USD
- $700.00–$899.99: $100.00 USD
- $900.00–$1,099.99: $120.00 USD
- $1,100.00–$1,299.99: $140.00 USD
- $1,300.00 and up: $160.00 USD
Order Status:
- After placing your order, you'll receive a confirmation email at the address associated with your account.
- Once your order has been shipped, you will receive tracking information via email.
- Please note that we are not responsible for lost or stolen packages. However, we offer shipping insurance for your order. If you encounter difficulties tracking your package, please contact the shipping company directly.
Shipping Protection/Insurance:
Resolution Policy
For orders covered by Shipping Protection, we will take the following steps in case of a covered issue:
-
Reshipment of the affected item(s), if available.
-
If the item is no longer in stock, we will issue store credit for the affected product(s).
Please note: refunds to original payment methods (e.g., credit card, PayPal, etc.) are not provided under this service.
Compensation Policy:
- If the item is in stock, we will prioritize reshipping the product to you.
- If the item is out of stock, we will refund you in the form of store credit.
Return to Sender Package:
- If we have received a package back as a Return to Sender this means there is an error with the shipping address provided.
- Our customer care will contact you to verify your shipping address.
- If the package is being reshipped, the customer will need to pay a shipping fee.
- If a customer decides they no longer want the package we will refund the order and charge a 30% re-stocking fee, the original shipping cost will be deducted from your refund.